“How do I avoid ‘message could not be moved to the mailbox trash’ on iOS? After updating to iOS 11.4, I could not delete some certain messages in Apple mail. When I tried to deleted, I got such error message.”
This is a known bug in iOS and you’re not the only one to have faced it. While this can be frustrating, there is a way to solve this problem. Below are a few tips on how to fix this error as quickly as possible, as well as some advice on how to protect your privacy better when you delete your email messages.
4 Tips to Fix iPhone "Message Cannot Be Moved to Mailbox Trash"
There are a few random reasons why you may find that you cannot move your messages to mailbox trash. If you’ve already tried a few times, and keep getting the same error, try these tips:
Tip #1: Reboot your iOS device
This should be your first resort whenever you encounter any sort of error on your device. Often, this will clear up random bugs, but if you still cannot move your messages to the trash, then move on to the next tip.
Tip #2: Disable your e-mail account, and then reboot
On your iPhone, open up Settings, then tap Mail, Contacts, Calendar > Accounts, then tap on your email account. You will have an option there to disable Mail. If it is an iCloud account, you can just turn off “Mail”. Do that, and then reboot your device. Afterwards, enable your mail again, then try to delete your email normally. If this doesn’t work, move on to Tip #3.
Tip #3: Delete your accounts
Again go to Settings > Mail, Contacts, Calendar > Accounts. Tap your email account and then click on “Delete Account”. Reboot your iPhone just to be on the safe side, then open up Settings again, go to Mail, Contacts, Calendar > Accounts > Add Account, then add your email account once again. Try deleting your mail, and if this still doesn’t work, then move onto Tip #4.
Tip #4: Check if your deleted mail is set to go to trash on your server. Also, try deleting your trash folder
Go to Settings > Mail, Contacts, Calendar > Accounts > [Your Account] > Account > Advanced, and where it says Deleted Mailbox. Be sure that it is set to Trash on the mail server.
If that doesn’t work, go to your Mail app and tap Accounts. Go through your accounts and look at the different mail folders. If you find that you have multiple trash folders, tap on each one and examine the contents. If one of them has a folder that is named Error, then delete that trash folder.
Now try to delete your mail like you normally would.Sponsor ads:
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